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Program Manager - Youth BC
Job Description & How to Apply Below
Program Manager :
Youth Housing (SHSS)
Location :
Nanaimo , BC
Position Type :
Full Time
Schedule :
Monday - Friday (8 am - 4 pm)
Wage : $34.76 - $38.90 per hour
Lead with Purpose, Grow with Us
At Bonaventure Support Services, we believe leadership means more than managing programs—it means inspiring people and creating opportunities for growth. As a Program Manager, you’ll oversee Spezialized Homes and Support Services (SHSS) programs, guiding a team that supports youth and children with diverse abilities to live meaningful, connected lives.
The successful candidate will be passionate about supporting children and youth with complex developmental, behavioural, mental health, and support needs. This role provides leadership to teams supporting youth who mayexperience significant emotional dysregulation, high-risk behaviours, and complex responses to trauma. The Program Manager promotes safe, therapeutic,and relationship-based approaches while supporting employees through coaching,collaboration, positive behaviour support, and evidence-informed practices. Therole fosters a culture of safety, accountability, resilience, and positive outcomes for children, youth, families, and employees.
The Role
Provide leadership, supervision, and direction to staff, fostering a cohesive and supportive team culture.
Support the day-to-day operation of Specialized Homes and Support Services (SHSS) programs.
Guide employees in implementing behaviour support plans, safety plans, crisis response strategies and individualized service plans.
Collaborate closely with the Youth & Family Coordinator to support service planning, family engagement, transitions, and quality assurance activities.
Promote trauma-informed, person centred, culturally responsive, and strengths-based practices.
Ensure compliance with CARF accreditation, agency policies, and relevant legislation (WorkSafeBC, Employment Standards, etc.).
Manage program resources, including scheduling staff and reconciling expenditures.
Participate in Care Circles, case planning meetings, and collaborative service delivery with families, MCFD, and community professionals.
Foster a safe, supportive, and inclusive environment that promotes sability, growth, and positive outcomes for children and youth.
What You Bring
We’re seeking leaders who combine strong organizational skills with compassion and vision. You’ll bring:
Diploma/Degree in Social Services, Community Support Work, or related field—or equivalent experience
Experience supporting children and youth with complex behavioual, developmental, mental health, and trauma-related needs.
Knowledge of trauma-informed practice, positive behaviour support, and crisis intervention strategies
Excellent communication, interpersonal, and leadership skills
Proficiency in Word, Excel, Outlook, and electronic documentation systems
Experience leading teams in residential, community living, child and youth care, or human services environments
Knowledge of SHSS, MCFD, CARF, and licencing requirements is considered an asset
What We Offer
When you join Bonaventure, you become part of a values-driven organization that invests in both the people we serve and the people who lead. We offer:
Extended health, dental, life insurance, and AD&D coverage (employer-paid portions)
RRSP contribution program
Vacation entitlement, starting at 3 weeks per year
Employee & Family Assistance Program (EFAP)
Leadership training and professional development opportunities
A collaborative, supportive culture where your leadership makes a difference
Requirements
Valid BC Class 5 Driver’s License
MCFD Hub Screening with RCMP Criminal Record Check portion (employer facilitated)
First Aid with CPR, Food Safe Level 1
Immunization record or exemption, TB Screen, and Physician’s Declaration
3 professional references (including one from your most recent employer)
About Us
Bonaventure Support Services is a dynamic and adaptable agency serving adults, youth, and children with diverse abilities across Vancouver Island. We are committed to person-centered, goal-directed services that foster safety, inclusion, and meaningful community participation. We are proud of our compassionate, collaborative culture where leaders and team members alike can thrive.
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