Manager, and Integration Services

Manager, Applications and Integration Services is a strategic leadership role within the IT department responsible for overseeing the university's custom applications and integrations. These applications focus on the Student Information System (SIS) and Enterprise Resource Planning (ERP) and include many additional custom-coded tools and integrations. VIU is modernizing this suite of applications and collaborating with third parties to integrate proven solutions.

• Lead, mentor, and develop ITS Applications Team
• Manage performance, assess, and hire team members
• Foster a collaborative, learning-focused culture that encourages innovation and professional growth
• Conduct performance evaluations, establish goals, and provide ongoing coaching and feedback
• Build team capabilities through skills development, training programs, and knowledge sharing initiatives
• Manage workload distribution, resource allocation, and team capacity planning

• Ensure data is decoupled from business logic
• Isolate the presentation layer from data and business logic layers
• Refactor existing applications and workflows to accelerate delivery and streamline execution
• Establish integration architecture standards and patterns
• Modernize legacy code and workflows using industry best practices
• Manage and reduce technical debt and application lifecycle risks
• Develop modernization plans aligned with institutional priorities

• Improve data storage strategies to support institutional data governance initiatives
• Evolve mitigation strategies to minimize the risk the Oracle implementation imposes on the institution
• Establish standards that protect data integrity while enabling reliable integrations across enterprise systems

• Ensure all business logic is maintained in version control (Git)
• Develop pipelines and automation to streamline release and development strategies
• Establish standards and best practices for automated build, test, and deployment of applications and integrations
• Drive continuous improvement in development workflows, reducing manual processes and accelerating delivery Agile Delivery and Practices
  • Continue to implement an Agile development methodology across the Applications teams
  • Foster iterative delivery, continuous improvement, and clear prioritization of application work
  • Align sprint planning, backlog management, and release practices with institutional priorities
  Collaboration and Stakeholder Management
  • Collaborate with business units and analysts to create design, specifications, and development plans and strategies
  • Coordinate with the Director of Applications, Automation and AI on strategic initiatives and technology roadmaps
  • Communicate effectively with technical and non-technical stakeholders across the university
  • Build and maintain collaborative relationships with key administrative and academic stakeholders
  • Participate in institutional planning to identify application and integration improvements
  Application Security and Compliance
  • Establish Secure Software Development Lifecycle (SSDLC) practices
  • Embed automated security testing into CI/CD pipelines
  • Oversee application vulnerability remediation processes
  • Ensure compliance with university cybersecurity standards and policies
  Operational Excellence
  • Establish and maintain operational processes, documentation, and pipelines for application development
  • Implement monitoring, alerting, and incident response procedures to ensure application reliability and availability
  • Lead root cause analysis efforts for application and integration incidents and drive preventive measures
  • Ensure change management processes balance innovation with stability and risk management
  • Maintain vendor…