Operations Manager

Job Description
Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies since 2018, Slegg Building Materials has worked to become your first stop for all your building needs. Slegg has been on the job site or helping out around the house since 1947 and is Vancouver Island’s choice for building materials and home improvement products. With multiple locations across Vancouver Island, we are proud of our roots, and we know the hard work and dedication that goes into every one of our customers’ projects.

Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment.

The Operations Manager is responsible for the successful day-to-day management, administration and reporting of all distribution activities including, but not limited to planning, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. The successful candidate must be a highly motivated and customer-focused individual who will ensure the highest standards of safety, service, and efficiency. The shifts are Monday - Friday 6:30am - 3pm and the salary range is $70,000 - $90,000 annually.

Key Responsibilities

Maintain an emphasis on a safety culture, customer service, and efficiency as top priorities.

Provide clear direction to team members to ensure a high level of effectiveness in Shipping, Warehouse, Operations, and Transportation departments.

Participate in Inventory controls and help conduct quarterly inventory.

Oversee customer service and store management for Shipping, Warehouse, Operations, and Transportation departments.

Prepare schedules and delegation for smooth functioning of the warehouse.

Measure and report effectiveness of Operations teams.

Establish or adjust work procedures to meet warehouse demands as dictated by delivery schedules and work flow.

Perform all functions of operations processes and operate all related equipment.

Ability to assist in loading and unloading trucks, driving a forklift, and receiving stock.

Yard & Fleet safety – including maintenance and inspections.

Provide coaching and discipline to Shipping, Warehouse, Operations, and Transportation team members.

Manage staffing levels. Conduct interviews, hiring, and enforce discipline standards.

Manage multiple shifts, maintaining a balanced presence on both morning and afternoon shifts.

Skills and Qualifications

A passion for building teams and growing business

Minimum of 2 years’ experience in a similar role managing Shipping, Warehouse, Operations, and or Transportation teams

A broad knowledge of building supplies is necessary

Superb leadership and coaching skills

Previous experience driving a forklift an asset

Ability to perform physical work

Ability to work flexible hours as determined by the needs of the business

Effective verbal, written, and interpersonal communication skills

Excellent computer and business organization software proficiency

Proven ability to work in a team environment

Detail orientated with disciplined work habits

An ambition for accountability and personal growth

Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.

Retirement savings (pension or other) are provided.

Perks - Company discounts (mobile phone, etc.), training programs and opportunities for career advancement, group events, and more.

If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets.

As such, we invest in training and strive to provide a work-life balance.

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