Front Desk Agent; Year Round

Front Desk Agent (Full Time Year Round 2026)

Join to apply for the Front Desk Agent (Full Time Year Round 2026) role at The Nantucket Hotel & Resort

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Join to apply for the Front Desk Agent (Full Time Year Round 2026) role at The Nantucket Hotel & Resort

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Overview Front Desk Clerk Level I is an entry level position with responsibilities that include operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis.

Responsibilities

• Greet guests and provide them with superb customer service
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
• Answer all client questions and incoming calls
• Maintain records and files
• Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction
• Report to work on time and in complete uniform
• Assist in other areas as needed
• Completion of any task requested by a supervisor or member of the management team

Qualifications

• Level I: 0-3 months experience at a hotel, resort, or club preferred
• Strong communication and interpersonal skills along with the ability to work in a diverse team environment
• Proficient in basic computer skills including Microsoft Word and Outlook

Compensation and Benefits

• Competitive pay according to experience
• Dorm style and shared housing TBD limited Available

Successful applicant will pass pre-employment background check.