Front Desk Agent; Seasonal

Front Desk Agent (Full Time Seasonal 2026)

Join The Nantucket Hotel & Resort as a Front Desk Agent in our full‑time seasonal 2026 program.

Front Desk Clerk Level I is an entry‑level position with responsibilities that include operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis.

• Greet guests and provide superb customer service
• Ensure the front desk is neat, presentable, and equipped with all necessary supplies such as pens, forms, and paper
• Answer all client questions and incoming calls
• Maintain records and files
• Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction
• Report to work on time and in complete uniform
• Assist in other areas as needed
• Complete any task requested by a supervisor or member of the management team

• Level I: 0‑3 months experience at a hotel, resort, or club preferred
• Strong communication and interpersonal skills and ability to work in a diverse team environment
• Proficient in basic computer skills including Microsoft Word and Outlook

• Competitive pay according to experience
• Dorm‑style and shared housing available (limited)

Successful applicants will pass a pre‑employment background check.

Entry level

Full‑time

• Other

• Restaurants