Nurse Practitioner​/Program Manager Tick Center

Site:
Nantucket Cottage Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

This combined position is responsible for providing direct clinical care as a Clinical Nurse Practitioner while serving as the NP Program Manager for the Nantucket Tick Center.

Approximately 50% of the position will be dedicated to Clinical Nurse Practitioner responsibilities and 50% to the development, implementation, operation, and growth of the Nantucket Tick Center.

The role combines direct patient care with clinical program leadership, evidence-based practice, patient navigation, education, quality improvement, research coordination, and program development.

The Clinical Nurse Practitioner will:

• Provide direct patient care consistent with licensure, scope of practice, credentialing, and NCH clinical standards.
• Evaluate and manage patients within the assigned clinical practice.
• Collaborate with physicians, advanced practice providers, nurses, and other members of the care team.
• Coordinate diagnostic testing, referrals, treatment, and follow-up.
• Support evidence-based clinical practice, quality improvement, and patient safety.
• Provide patient education and support continuity of care.
• Maintain timely and accurate clinical documentation.
• Participate in the development and implementation of clinical protocols and workflows, as appropriate.
• Strong clinical knowledge, evidence-based practice, communication skills, and five to seven years of Nurse Practitioner experience.

The NP Program Manager will:

• Lead the day-to-day development and operation of the Tick Center.
• Lead the clinical and operational implementation of the Tick Center.
• Coordinate patient intake, referrals, triage, testing, consultations, specialty care, telehealth, and follow-up.
• Support patient navigation and continuity of care between NCH and off-island specialists.
• Develop and maintain practical clinical workflows and referral pathways for Lyme disease, babesiosis, anaplasmosis, ehrlichiosis, alpha-gal syndrome, and other tick-borne or tick-associated conditions relevant to Nantucket.
• Coordinate interdisciplinary care and facilitate communication among clinicians and specialty partners.
• Working with the team, develop program policies, protocols, workflows, goals, timelines, and performance measures.
• Serve as an operational liaison with Mass General Brigham, Massachusetts General Hospital, the Morse Clinic, Martha's Vineyard Hospital, researchers, public health partners, and community organizations.
• Coordinate clinician, patient, and community education and prevention initiatives.
• Support the development of multidisciplinary clinical services for patients with complicated disease, persistent symptoms, or specialty care needs.
• Support clinical and prevention research, including study operations, participant recruitment, data collection, regulatory processes, and coordination with investigators.
• Track program activity, patient access, follow-up, quality measures, patient experience, education, and other outcomes.
• Prepare program updates and reports for NCH leadership.
• Identify operational barriers and develop practical solutions to improve access, coordination, and program performance.

These responsibilities reflect the existing Tick Center position's emphasis on clinical operations, patient navigation, education, interdisciplinary…