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Customer Service Rep Customer Success Mgr./ CSM

Wine Club Concierge & Member Experience Specialist

Job in Napa, Napa County, California, 94559, USA
Listing for: Tasting Room Expo
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading luxury wine company in Napa, California, is seeking a Member Services Specialist responsible for enhancing relationships with members and customers, providing exceptional customer service, and overseeing order fulfillment compliance. The ideal candidate will have at least 3 years of experience in premium wine sales and a commitment to serving customers both in-person and virtually. This position includes health benefits, paid time off, and 401(k) contributions.
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