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Customer Service Rep Customer Success Mgr./ CSM Ecommerce

Hybrid Customer Experience Executive – Wine & Spirits

Job in Napa, Napa County, California, 94559, USA
Listing for: Vinfolio
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Ecommerce
Salary/Wage Range or Industry Benchmark: 70000 USD Yearly USD 70000.00 YEAR
Job Description & How to Apply Below
A leading wine and spirits company is seeking a Customer Experience Executive in Napa, CA. The role involves delivering exceptional customer service, managing inquiries and issues, and coordinating with internal teams. Strong communication and CRM skills, particularly with Hub Spot, are essential. The position offers flexible work arrangements and a salary range of $70,000.00-$. Experience in customer-facing roles is preferred, and a passion for wine and spirits is a plus.
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