Director of Human Resources

The Director of Human Resources is the senior people leader for Carneros Resort and Spa and a strategic member of the Executive Committee. Reporting directly to the Managing Director, this position leads the full People & Culture function for an independently operated luxury resort with approximately 330 associates across lodging, food and beverage, culinary, spa, sales, revenue, engineering, housekeeping, and administrative operations.

The Director combines executive-level counsel with hands-on operational leadership. The role establishes people strategy, protects the organization through sound employment practices, strengthens leadership accountability and ensures that associates experience a consistent, respectful and service-oriented workplace. The successful candidate is visible throughout the resort, trusted by associates and leaders, highly knowledgeable in California employment law and comfortable moving between long-term organizational priorities and urgent daily matters.

• Serve as a strategic advisor to the Managing Director and Executive Committee on organizational effectiveness, workforce planning, leadership performance, culture, risk and employee experience.
• Translate business priorities into practical people strategies, department action plans and measurable outcomes.
• Participate actively in executive and operational meetings and ensure that workforce implications are considered in business decisions.
• Use workforce data, including turnover, vacancies, labor deployment, engagement, attendance and employee-relations trends, to identify risks and recommend action.
• Build productive relationships across departments while maintaining the independence and judgment required of the resort's senior People & Culture leader.

• Lead complex and sensitive employee-relations matters, including complaints, workplace investigations, corrective action, conflict resolution, separations and agency responses.
• Coach leaders to address performance and conduct issues promptly, consistently and respectfully, with clear expectations and appropriate documentation.
• Establish reliable escalation, response and resolution practices so associate concerns are acknowledged quickly and brought to timely closure.
• Promote a workplace free from harassment, discrimination, retaliation and disrespect, and reinforce consistent standards at every leadership level.
• Maintain trusted, accessible communication with associates while protecting confidentiality and organizational integrity.

• Ensure compliance with federal, California and local employment laws, including wage and hour, meal and rest periods, leaves of absence, accommodations, paid sick leave, final pay, recordkeeping and required notices.
• Oversee leave and accommodation processes, workers' compensation coordination, return-to-work efforts, safety partnership and unemployment matters.
• Maintain current policies, job descriptions, forms, personnel records and required postings; communicate policy changes clearly and train leaders on implementation.
• Partner with employment counsel, insurance partners, the PEO and other advisors as needed, while retaining ownership of internal facts, documentation and follow-through.
• Conduct periodic audits of payroll inputs, timekeeping, personnel files, I-9 records and employment practices, and promptly correct identified gaps.

• Lead workforce planning and recruiting strategy for year-round, seasonal, hourly and leadership positions across resort…