Operations Supervisor

Operations Supervisor –
CVS Health

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture by greeting, offering help, and thanking customers.
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Provide colleagues personalized customer service feedback and coaching.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Support the planning, execution, and maintenance of displays, signage, inventory, and promotional or seasonal merchandise.
• Support the planning, execution, and maintenance of off‑shelf merchandise display.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication, supervision, and influencing skills.
• Ability to work a full‑time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent – Preferred but not required.

Anticipated Weekly

Hours:

40
Time Type:
Full time

$18.90 – $27.90 (hourly or annual salary, depending on position grade). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

• Affordable medical plan options, 401(k) plan with company match, and employee stock purchase plan.
• No‑cost wellness programs (screenings, tobacco cessation, weight management), confidential counseling, and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 03/02/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.