Retail Associate – Photography & Guest Experience; Seasonal

Work in Paradise! Join the team at the Napa Valley Wine Train, an iconic luxury experience that has been a staple of Napa Valley wine country for over 30 years. As a Wine Sales Associate, you’ll play an important role in creating memorable experiences for our guests while becoming part of our rich history of hospitality.

This is a seasonal, Part time or full-time opportunity ideal for someone who enjoys working with people, with retail experience, has a passion for photography, and thrives in a fast-paced, guest-focused environment.

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction, and soul.” Our properties are anything but one-size-fits-all, and neither are our team members. What makes us special is the individuality, creativity, and passion each person brings to the team.

We believe in genuine hospitality, having fun, and creating meaningful experiences for our guests and colleagues. At the Napa Valley Wine Train, your personality, enthusiasm, and attention to detail help bring our unique guest experience to life.

As a Retail Associate, you’ll be on the front lines of delivering exceptional guest service. From welcoming guests in our station’s retail lobby to assisting them before they board our lunch, dinner, and legacy, and Santa train experiences, you’ll help create a memorable start and finish to their visit.

Photography is an important part of this role. You’ll capture special moments for our guests, operate digital photo printing equipment, and process photo orders, helping visitors take home a lasting memory of their Wine Train experience.

You’ll also work across our wine and gift shop, coffee station, and photo station, combining retail sales, photography, and hospitality in a dynamic environment. We’re looking for someone who is outgoing, energetic, professional, and comfortable balancing multiple responsibilities throughout the day.

• Must be at least 18 years of age.
• Availability to work weekends is required.
• Strong customer service and communication skills.
• Photography experience is strongly preferred
  , including taking guest photos, processing images, and working confidently with digital cameras or photography equipment.
• A friendly, professional demeanor and a passion for creating memorable guest experiences.
• The ability to work in a fast-paced environment while managing multiple tasks.
• Availability to work a seasonal: part-time or full-time schedule during the operating season.

• Photography, photo sales, or photo printing experience.
• Retail sales and customer service experience.
• Familiarity with POS systems and retail operations.
• Some wine knowledge and the ability to make recommendations.
• Experience operating digital photo printers or processing photo orders.
• Coffee, beverage service, or hospitality experience.

• Photograph guests and capture memorable moments during their Wine Train visit.
• Provide a friendly, professional, and enjoyable photography experience.
• Operate digital photo printing equipment and process photo orders accurately.
• Assist guests with photo selections and purchases.
• Maintain photo equipment, organize supplies, and restock printing materials as needed.

• Drive wine and merchandise sales through exceptional customer service.
• Engage with guests in a friendly, knowledgeable, and professional manner.
• Process sales transactions accurately using a POS system.
• Follow established cash-handling and transaction procedures.
• Price, ticket, stock, and replenish merchandise and displays.

• Prepare and serve beverages while…