Tasting Room Associate-Etude

About Us

Etude is a Carneros-based winery with over 40 years of expertise in crafting expressive, vineyard-driven Pinot Noir. We define the Carneros style-elegant, nuanced, and site-reflective-through careful farming at Grace Benoist Ranch, where three distinct soil types shape each wines' character. Two-thirds of the estate is preserved as wildlife corridors, reflecting our deep commitment to sustainability. Winemaker Jon Priest brings years of experience crafting terroir-driven wines that elevate Pinot Noir while honoring the land.

At Etude, great wine is grown, not made.

We are currently recruiting for a Full Time Tasting Room Associate at Etude with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property. As a Full Time Tasting Room Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanor is a must.

• Set-up and host wine tastings and tours for guests
• Sell wine, merchandise and wine clubs to meet or exceed monthly sales targets
• Collaborate with co-workers to provide a superior guest experience
• Provide service and hospitality that exceeds our competitors and our guest's expectations
• Stay current on Beringer Vineyards wines and customer offerings
• Be engaged and active in local wine industry community - know our market
• Be informed on local hospitality offerings and make recommendations to guests
• Participate in TWE training programs
• Strive for WISE triple score sales and service results
• Open, close and operate cash registers
• Assist in events, private dinners and various site activities
• Assist Wine Inventory and Merchandise Dept. with restocking, inventory and floor upkeep
• Follow site policies and procedures including but not limited to:
  Opening and closing, inventory of merchandise and wine, etc.
• Act as a backup for other Hospitality Sales Associates who are conducting tastings and tours

• Must be 21 years of age
• Exemplary customer service skills
• Passionate about wine
• Sales and conversion via hospitality and knowledge
• Strong presentation skills with the ability to relay their knowledge of wines and wine production
• Dynamic communication skills & positive attitude
• Must have a clean professional appearance and excel in intercommunications and interactions
• Ability to start a project and carry through to successful implementation
• Knowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurants
• This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings
• Must be able to lift 50 lbs. (a case of wine)

Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are  prioritize your growth with access to global career opportunities and structured programs designed to support your health, wellbeing, and career development. Learn more about our benefits and culture here.

• Paid Time Off:
  Competitive vacation, sick leave, and 12 paid holidays. Plus, a "TWE4ME Day" - a day to spend however you choose!
• Paid Parental & Caregiver Leave:
  Generous time off for life's big moments.
• Volunteer Days:
  Get paid to give back-2 full days each year!
• Flexible Work Options:
  Find your flex-hybrid and custom schedules available for certain roles.
• Wellbeing First:
  Medical, dental, vision, free mental health support, and an award-winning wellness program.
• 401(k) with Company Match: 100% vested from day one. Regular Full and Part-Time employees are eligible after 60 days of employment.
• Paid Time Off:
  Competitive vacation, sick leave, and 12 paid holidays.
• Wine Perks &…