Channel Account Manager

Senior Finance Recruiter @ Civic Minds, Inc | Accounting

Mode
- Onsite

Position Summary:

As the Partner Channel Manager, you will lead and manage a team of Partner Account Executives responsible for driving revenue through channel and distributor relationships. This is a fully onsite role in our Downtown Chicago, IL office, reporting directly to senior sales leadership. You will oversee partner strategy execution, coach and develop team members, manage pipeline performance, and foster strong relationships with key partners to achieve aggressive growth targets.

Key Responsibilities:

• Team Leadership &
  
  Coaching:
  
  Lead, mentor, and develop a team of Partner Account Executives, ensuring consistent execution of partner engagement strategies and achievement of sales quotas. Conduct regular 1‑on‑1s, performance reviews, and skill‑development sessions. Own and execute the company’s channel partner growth strategy, setting goals and KPIs that align with revenue objectives.
• Recruitment & Onboarding: Identify, recruit, and onboard new high‑potential channel partners in healthcare IT, SaaS, and compliance sectors.
• Sales Cycle Management: Oversee the team’s full sales cycle from lead generation through deal closing, ensuring timely follow‑up and conversion.
• Performance Tracking: Track performance through CRM tools (Salesforce, Hub Spot) and provide accurate forecasting to leadership.
• Process Optimization & Enablement: Develop sales playbooks, cadences, and partner enablement materials to drive team efficiency and partner success. Collaborate with marketing to create targeted campaigns that support partner‑driven opportunities.
• Relationship Development: Build and maintain strategic relationships with key partners to expand market share, increase deal flow, and strengthen Med Pro’s presence in target markets. Serve as an escalation point for complex partner negotiations and high‑value deals.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with Sales Operations, Marketing, and Product teams to ensure partner alignment and maximize channel performance. Share market insights and partner feedback to inform product roadmaps and marketing strategies.

Required Qualifications:

• 5+ years of experience in channel sales leadership, partner management, or indirect sales—preferably in healthcare IT, SaaS, or compliance services.
• Proven track record of managing and scaling high‑performing sales teams.
• Strong business development skills with the ability to close complex, multi‑stakeholder deals.
• Proficiency with Salesforce, Hub Spot, Linked In Sales Navigator, and partner enablement tools.
• Exceptional leadership, communication, and relationship‑building skills.
• Bachelor’s degree in Business, Marketing, or related field preferred.

Preferred Qualifications:

• Experience developing channel partner strategies in a high‑growth, fast‑paced environment.
• Knowledge of healthcare compliance regulations and technology‑driven solutions.