Senior Customer Success Manager — Global & Strategy
Listed on 2026-10-30
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Karbon is seeking a Senior Customer Success Manager to own a portfolio of accounting firms, driving retention, expansion, and value realization. You will connect customers with Product and Revenue teams, turning insights into strategic roadmap input and measurable outcomes.
You’ll lead renewal strategies, identify cross-sell opportunities, and improve Net Revenue Retention while expanding product adoption and customer success metrics across your portfolio.
We would love to welcome a new Senior Customer Success Manager — Global Growth & Strategy to our team in Chicago, IL, United States.
We have an opening for a Senior Customer Success Manager — Global Growth & Strategy in Chicago, IL, United States within Marketing & Media, Sales.
This role, Senior Customer Success Manager — Global Growth & Strategy at Karbon, could be your next move.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).