Health Care Customer Service Representative
Job in
Naperville, DuPage County, Illinois, 60540, USA
Listed on 2026-11-01
Listing for:
State Collection Service, Inc.
Full Time
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Description
The GREAT STATE TEAM is seeking Remote
Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative , you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment.
** Veterans and Military Spouses Encouraged to Apply
Duties include but are not limited to:
- Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
- Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
- Acts to gain payment or arrangement of payment on behalf of the client as appropriate
- Follows client-specific protocols and policies when carrying out duties
- Investigates and responds to client enquiries as needed
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