Surety Account Manager

Surety Account Manager page is loaded## Surety Account Manager locations:
Scottsdale AZ:
PA Norristown Business Site (SRO Philadelphia):
Naperville ILtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR100110

IAT Insurance Group Surety Business Unit has openings for Surety Account Managers (Underwriting Support) in one of our following office locations:
• Scottsdale, AZ  
• Philadelphia, PA  
• Naperville, ILThis role will provide overall day to day customer service and support to Underwriters, Agents, Principals. Acts as a liaison between the organization and clients, working closely with both entities to ensure needs are being met. Please note, IAT works on a hybrid schedule. This role will be required to work from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
** Responsibilities:
*** Account creation for new principals, including OFAC checks and credit reports.
* Process premium and entry of bonds, determining the ratings and class coding.
* Process renewals, endorsements, and cancellations in line with bond forms and contract terms.
* Maintain account principal and bond files; may request updates from Agents.
* Audit Agent bond logs and follow up with agents resolving any gaps or problems.
* Set up Status reports for bonds when applicable and follow up with agents or owners to ensure completion.
* Generate and distribute monthly reports to Regional Managers and or Underwriters.
* Research and respond to agents and internal billing team to resolve invoicing discrepancies.
* Answers and processes internal information requests from a variety of internal functions (Legal, IT, licensing, RM's and other HO departments etc.).
* Respond to client and company requests for action and information on any bond-related matter. Review and analyze issues in collaboration with Producers, and appropriate Support Department personnel. May be escalated to Ex. AM.
* Call or email agents about unpaid bonds, Work with RM on over 90 reports and outstanding balances with agents.
* Assist/advise underwriters of Ratings per state and bond type and rules and provide quotes to Agents (might be a higher-level admin function).
* Performs other duties as assigned.
*
* Qualifications:

Must Have:
*** High School Diploma required
* Equivalent education and experience would be 3+ years of experience in the insurance or finance industry
* Basic Accounting experience
* Knowledge of Underwriting support processes and procedures, basic mathematics and problem-solving techniques
* Strong keyboarding skills
* Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings
* Strong PC skills required
* Must be detail and action oriented
* Must be an effective problem solver
* Ability to work in fast-paced and deadline-driven production environment
* Strong critical thinking skills
* Strong organizational skills with ability to set and maintain priorities
* Ability to adapt to change
* To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes
** Preferred to Have:
*** Bachelor’s degree
* Surety Bond Underwriting support experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  We maintain a drug-free workplace and participate in E-Verify.
** Compensation:
** Please note, if you live in Illinois, the typical hourly range for this role is $17.80 - $37.35. This range represents the anticipated low and high end for this position in that location. Actual hourly pay will vary based on factors such as a candidate’s qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visit  Insurance Group is the largest private, family-owned property and…