Manager Technical Consultants

Senior Industry Technical Consultant (Microelectronics)

Join to apply for the Senior Industry Technical Consultant (Microelectronics) role at Nalco Water, An Ecolab Company

Nalco Water, an Ecolab Company, is seeking a Technical Consulting Manager to join our Global High Tech Division, supporting cooling and HVAC applications, including liquid cooling, direct to chip cooling, traditional and air cooling, and closed loops for the Data Center industry. Our team of Industry Technical Consultants plays a crucial role in supporting business growth, driving innovation, and transferring knowledge to ensure the success of our programs and clients’ operations.

As a Technical Consulting Manager, you will be responsible for managing a team of technical consultants, troubleshooting and solving complex customer problems, training technical audiences, identifying gaps in water treatment applications, recommending operational efficiency improvements for our clients’ utility systems, and validating new innovative technologies. You will also support our technical Field Sales and Corporate Account Managers in making technical‑related customer calls.

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, efficient operations and healthy environments
• The ability to make an impact with a company that is passionate about your career development
• Paid industry certification and continuous learning opportunities
• Enjoy a flexible, independent work environment
• Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

• Manage a team of technical consultants, overseeing performance, field deployment, training and professional development
• Set expectations, guide and coach direct reports for performance accountability, execution of knowledge transfer, learning development, and facilitate or support organizational initiatives
• Lead the vision and strategy for knowledge and learning initiatives; engage, motivate and inspire the knowledge community to actively participate and contribute
• Strategically articulate, merchandise, and quantify Total Value Delivered to build customer business case, expand revenue opportunities, and gain alignment for internal resources to deliver measurable business impact
• Partner with customers to understand their technology requirements, recommend solutions, and provide training and support to ensure proper use of implemented systems
• Collaborate with field sales and corporate account teams to support strategic technical sales calls and presentations for specific industry, product or market applications
• Lead problem‑solving efforts by utilizing various root cause analysis methodologies in a customer facing environment
• Identify and validate the feasibility of operational efficiency improvement projects for specific application or utility system; this can include HVAC systems, wastewater, ultrapure water systems, pretreatment and/or exhaust
• Quantify and communicate total cost of operations savings for efficiency improvement projects in a documented report
• Conduct, lead or support best practice gap analysis to ensure optimal system performance and customer satisfaction; ensure BPGA consistency across technical teams and industries
• Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, educating internal and external stakeholders, writing case studies to document innovation success
• Organize or lead innovation pilot applications, technical trials and market trials; summarize trial findings into case studies and marketing collateral
• Research, identify, evaluate and define market and product application opportunities within a specific industry, for specific customers or groups of customers
• Create, manage and sustain comprehensive knowledge resources tailored for both associates and customers
• Organize and facilitate training for associates and…