Account Executive

Overview

The Account Executive will represent the organization to an assigned portfolio of clients and partners. The primary function of the role is to cultivate and strengthen relationships, establishing a trusted advisor and strategic partner role. Success in this position requires the ability to develop and execute strategic account plans that align with client and partner objectives. Effectiveness in this role relies on expertise in loyalty products and services, process improvement, consulting, data analysis and insights, financial performance, and industry trends.

Responsibilities

* Proactively meet and consult with clients' and / or partners' senior executives to develop strategic opportunities to extend the partnership and increase portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of ampli

FI products/solutions, and through data analysis and management demonstrate the financial value of the ampli

FI partnership.

* Support ampli

FI clients who do not have an 'assigned' Account Executive and act as liaison for escalations; and act as internal sales on any and all revenue initiatives on behalf of the Relationship Manager.

* Responsible for consistently delivering the Strategic Business and Financial Review to all assigned clients and / or partners showing the value of consumer engagement and overall loyalty which includes participating in strategic planning and taking a broad perspective to deliver relevant payment and industry expertise.

* Establish and Align strategically the client's and / or partners goals and objectives to ampli

FI's products and services to maximize the financial and consumer engagement value proposition for both the client and / or partner and ampli

FI.

* Through data analysis and management, the strategic focus is key to identifying growth opportunities while utilizing a consultative sales approach that ensures clients and / or partners business objectives are met and performance metrics of payment portfolios are maximized.

* Evaluate and understand market intelligence that may impact ampli

FI's product offering or sales approach and report significant industry insights accordingly.

* Prepare and deliver accurate and timely proposals; negotiate contractual relationships; propose and negotiate new and renewal term agreements; prepare and present pricing comparisons and proforma analysis; and continued program analyses.

* Meet or exceed established revenue growth goals from the sale of new products and services and by enhancing overall portfolio performance.

* Act as primary management point of contact for assigned client and / or partner for strategic and financial initiatives as well as act as the liaison for escalated issue resolution.

* Assist and participate in various industry conferences that promote ampli

FI's products and services.

* Collaborate with product team regarding new product development for credit union and consumer opportunities; coordinate interdivisional and interdepartmental communications related to serving clients and / or partners with new and existing products/solutions.

* Responsible for maintaining and keeping current account plans for all assigned clients and / or partners as well as an attention to details for all financial opportunities and data elements within Salesforce, ensuring accounts and opportunities are updated and maintaining accurate records.

* Manage contract renewals for clients.

Essential Skills and Experience

* Bachelor's Degree or equivalent in relevant work experience

* Minimum of 3-5 years of related experience in financial services industry; payments experience is a plus

Minimum of 3-5 years of executive client management and loyalty program experience is a plus

Minimum of 3-5 years in external or internal sales environment

* Develop & strengthen clients and partners relationships through in-person visits, virtual meetings and phone calls

Proactive and regular outreach to the client and / or partner by phone and email

* Alert management team of issues

* Functions as liaison between client and / or partners and operations staff

* Submits requests for new development work and client…