Associate Specialist, Logistics

Associate Specialist, Logistics – RXO, Inc.

Compensation: $34,774–$43,468 annually, plus potential bonus or commission. Actual pay varies by experience and skillset.

• Monitor and track pickups and deliveries, notifying customers of any deviations from the run schedule.
• Answer incoming driver and customer calls/emails and attend to their needs.
• Call and obtain updates from drivers/carriers, entering accurate information into the dispatch system.
• Communicate any issues with customers and drivers.
• Monitor and update all active run problems.

• Strong organizational and time‑management skills, with the ability to multitask and manage customer expectations in a fast‑paced environment.
• Basic computer skills.

• Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends.
• Experience dealing with high phone volume in a deadline‑driven environment.
• Strong driver and customer interaction experience.
• Experience with Microsoft Office.
• Excellent phone communication skills.
• Knowledge of the transportation industry.

• Competitive pay.
• Paid time off: up to 8 holidays, 2 floating Diversity Days, 13 days PTO (hourly) or 15 days PTO (salary); 40‑hour bereavement leave; 16‑hour volunteer time; jury duty; 2 weeks family bonding leave; up to 40‑hour prenatal care leave.
• 401(k) retirement plan with up to 5% company match.
• Health, prescription, dental, vision, basic and supplemental life, short‑term and long‑term disability, accidental death, business travel, legal services,  protection, accident, critical illness, hospital indemnity.
• Employee Assistance Program.
• Tuition reimbursement, adoption assistance.
• Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account.
• Health Reimbursement Arrangement.

RXO is a leading transportation solutions provider. With cutting‑edge technology, we revolutionize the industry to create more efficient logistics for shippers and carriers across North America.

Ready to join our team? We are proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Applicants with a conditional offer may need to pass a pre‑employment drug test. EEO statement and privacy notices apply.