Guest Services-Night Time

Head Pinz Naples  is looking for lively, dependable, people-focused night owlswho are ready to bring the energy during our busiest hours! Nights atHeadPinzare packed with leagues, families, parties, and high-volume entertainment — and we need team members who shine under lights.

• Welcome guests and keep the guest flow organized during prime-time traffic.
• Assign lanes,assist with attractions, and guide guests through the center.
• Maintain clean and organized bowler areas, ensuring each lane is ready before seating.
• Operate POS, process payments quickly and accurately, and handle guest checkouts.
• Answer phones,assist with reservations, events, and general inquiries.
• Interact withguestslane-to-lane to promote specials, F&B, and upcoming events.
• Support nighttime operations including resets, closing duties, and transitions between leagues, open play, and parties.
• Uphold the highest standards of safety, guest service, and professionalism.

• Strong customer service skills and a confident, friendly presence.
• Ability to keepyour coolwhen it gets busy (and it will!).
• Energetic personality with a team-first mindset.
• Mustbe 18 years or older.
• Availability5PM–close, including weekends and holidays.

• High-energy shifts with tons of guest interaction
• Opportunities to cross-train across departments
• Employeeperksincluding discounted bowling, attractions, and food

If you love excitement, people, and being part of a fast-paced nighttime crew — apply now for our Nighttime Guest Services position atHead Pinz Naples !