Front Desk Associate
Job in
Naples, Collier County, Florida, 33939, USA
Listing for:
Pampered Pet Resorts
Full Time
position
Listed on 2026-11-12
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
We are a premium pet care and boarding facility in Naples, FL. We believe in treating our team with respect, providing stable local schedules, and actively investing in our team. We operate 24/7/365, with two Desk shifts every day:
- AM Shift: 6:00 AM - 2:00 PM
- PM Shift: 1:30PM - 9:00 PM
You don't need prior veterinary or kennel experience to succeed here—we can train you on our reservation systems! We are looking for high-energy individuals who thrive in fast-paced, customer-facing roles. If you have experience as a restaurant host, server, barista, or high-volume retail associate, your skills will translate perfectly.
Key Responsibilities:- Greet pet parents with high energy and professional presence during busy morning check-in and evening check-out windows.
- Navigate our digital reservation to manage schedules and client profiles.
- Maintain clear, empathetic, and confident communication face-to-face and over the phone.
- Minimum 1 year of experience in a high-volume customer service, retail, or hospitality environment.
- Excellent communication skills and comfortable multitasking under pressure.
- Comfort around dogs of all sizes.
- Ability to work
Position Requirements
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