Nurse Account Manager

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Naples, Florida, United States of America
** Extraordinary Care. Extraordinary Careers.
**** With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
** Guardian Pharmacy of Southeast Florida, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Naple, Florida.
** Why Guardian Pharmacy of Southeast Florida
**** Who We Are and What We’re About:
** Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Schedule:

Full- time, Monday-Friday varying hours

Travel within 60 miles of Naples, FL.Assist in achievement of business plan through retention of existing clients, increasing sales to existing clients (penetration of census), and building strong customer relationships by providing clinical assistance, regulatory support, and client staff education in Skilled Nursing and Assisted Living Facilities. Function as liaison between pharmacy operations and the customer, working with operations team to ensure superior delivery of pharmaceutical products and services.

** Attributes

Required:

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy  
• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation  
• Relational – ability to build relationships with business unit management and become “trusted advisor”  
• Strategy and Planning – ability to think ahead, plan and manage time efficiently  
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level  
• Team Oriented – ability to work effectively and collaboratively with all team members*
* ** Essential job functions (include the following):*
* • Provide training and orientation to customers during facility implementation, to include supporting E-MAR when utilized  
• Ensure new service is error-free and transition process is as flawless as possible  
• Provide training to facility staff regarding survey process, medication administration, risk management, performance improvement  
• Develop and maintain Assisted Living Education programs which meet State requirements for training  
• Coordinate and provide Assisted Living Educational training at the pharmacy as well as on-site at our Assisted Living Facilities as required  
• Assure quality assurance materials reflect facility scope of practice and Guardian standards  
• Work with Operations team to identify areas for improvement, maintaining effective documentation, and resolution  
• During site visits, monitor service level and report service issues  
• Work with Operations team to identify areas of excellence, maintaining documentation to build strong customer and employee relationships  
• Maintain compliance and expertise regarding current health care and pharmacy industry standards of practice, regulations, changes and clinical skill needed to support customers  
• Monitor quality improvement processes, standards of practice, policy and procedures (internal and external), and report to…