Supervisor Pharmacy Technician

Position Details

• Location:
  
  11190 Health Park Blvd Building 1, Naples, FL 34110
• Work type:
  Full Time
• Work schedule:
  
  8 Hour Day
• Department:
  Pharmacy NN

NCH is an independent, locally governed non‑profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to:
Provide higher acuity care and Centers of Excellence;
Offer Graduate Medical Education and fellowships;
Have endowed chairs;
Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and Pro Scan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

The Pharmacy Technician Supervisor is responsible for scheduling and supervising the technicians to meet the daily needs of the department. They will assist the pharmacy management team with technician hiring, evaluation and training. Additional responsibilities may include those of a pharmacy technician, including completion of tasks as delegated by the pharmacist in accordance with Florida law. Such technician responsibilities will include any or all of the following: medication order entry, medication delivery, IV admixture compounding including cytotoxic and medium risk compounding, Omnicell operation, order check‑in, filling stock requisitions, filing orders, inventory management, ADT maintenance, computer/printer operation and maintenance, operation of pneumatic tubes, and crediting returned medications.

The technician supervisor will also assist the billing department to maximize drug reimbursement.

• Assists with Billing office in reconciling drug charges and making corrections as appropriate.
• Performs audits as scheduled.
• Ensures charges and credits are processed in an accurate and timely manner.
• Works with all appropriate NCH entities as needed for billing issues.
• Responsible for scheduling and timecard approval of Pharmacy Technicians and daily assignments at both downtown and North Naples campuses.
• Supervises the daily activities and handles any daily issues of scheduled Pharmacy Technicians at both hospital campuses.
• Assists pharmacy management with interviewing, hiring, and onboarding of the technician staff.
• Assists the pharmacy management team with training and operational education for the pharmacy technician.
• Provides coaching and corrective action as necessary to pharmacy technician staff in collaboration with management.
• Possesses working knowledge of the automation systems (, OCRA, Omnicell cabinets, slicer dicer, Connect RX, Med Carousel.)
• Manages multiple requests & projects at the same time and appropriately prioritizes customer service operations & project requests.
• Performs Acu Dose operations (refills, returns, reports, etc.) without discrepancies/ errors.
• Accurately completes computer functions (ADT, order entry, printer operation, charges/ credits).
• Understands general medical terminology, drug nomenclature, physician orders, and approved hospital abbreviations.
• Can perform basic math functions using metric equivalents.
• Completes assigned tasks in a reasonable time frame. Work habits are structured to generate the optimum level of productivity within the department.
• Willingly aids other pharmacy areas when asked to do so by Director or pharmacist on duty. Accepts and completes other assignments delegated by Pharmacy Management.
• High-level ability to problem solve daily pharmacy issues.
• Demonstrates positive and effective interaction skills through verbal and nonverbal communication with patients, families, peers, superiors, and pharmacists.
• Utilizes office equipment (copier, fax, printer, etc.) efficiently.
• Gives appropriate information to caller, or relays questions as appropriate to a pharmacist.…