Scheduler Cardiology Procedures

Join to apply for the Scheduler Cardiology Procedures role at Naples Comprehensive Health - NCH

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• LOCATION:
  
  399 9th Street North, Naples, FL, 34102
• WORK TYPE:
  Full Time
• WORK SCHEDULE:
  
  8 Hour Day

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to:

• Provide higher acuity care and Centers of Excellence;
• Offer Graduate Medical Education and fellowships;
• Have endowed chairs;
• Conduct research and participate in national clinical trials;
• Partner with other health market leaders, like Hospital for Special Surgery, Encompass, and Pro Scan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

The Scheduler Cardiology Procedure provides a vital link in the chain of Quality of Care;
Scheduler Cardiology Procedures not only supports the clinic by serving as first point of contact to patients and completing all administrative tasks associated with scheduling, patient interaction, and insurance verification, but this role specifically oversees the scheduling of complex cardiac patients and ensures their procedures are appropriately scheduled with timely follow through. The Scheduler Cardiology Procedure is also responsible for the core PSR/Scheduler competency of obtaining all information to ensure verification and authorization of services provided can be obtained.

Scheduler duties will vary based on the business unit or office associated with the Scheduler role.

• Schedules all VIP patients
• Schedules all the TEEs, all structural heart procedures (TAVRs, mitraclips, tricuspid clips, WATCHMAN, PFO‘s)
• Coordinates multiple pre-testing visits required for patients to complete before the cardilogy procedure is scheduled and completed.

• Schedules all SVT ablations, atrial flutter ablations, V tach ablations, atrial fib ablations, WATCHMAN Flex, Amulet.
• Schedules pacemakers, generator change outs, ICD‘s, biventricular ICDs, and BiV upgrades.
• Schedules all patient involved in departmental research activity
• Schedules TEEs and cardioversions; coordinating many pre-operative testing as required for optimal patient care.

• Fulfills patient care responsibilities as assigned, which includes checking schedules and organizing patient flow.
• Recognizing any changes in patient’s condition upon presentation in the office and conveys the changes to clinical team members or providers.
• Collects patient history form upon intake, which includes current medications, allergies, symptoms, etc.
• Obtains required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit.
• Prioritizes all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record.
• Accurately uses appropriate search methods (DOB, SSN, etc.) to ensure the correct patient is identified.
• Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed.
• Verifies patient registration profiles each time patient comes for a visit. Edits patient registration profiles when necessary.
• Obtains all consents for treatment, including forms for the release of medical information and patient’s acceptance of financial responsibility for all services rendered, when applicable.
• Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines.
• Accurately…