LEAD Behavioral Health Technician; Crisis Stabilization Unit

Job Title: Lead Behavioral Health Technician (BHTII) CSU

Location: Naples, Florida

Company : David Lawrence Centers for Behavioral Health

Job Type: Full-Time - Hourly/Non-exempt

Hiring Incentives
:

Immediate PTO Accrual, Full Benefits W/401k Match, Professional Development & Tuition Assistance, EAP & Wellness Programs.

Job Summary:

Provides direct support to behavioral health clients by maintaining safety, monitoring behaviors, assisting with daily care, documenting observations, and helping manage crises, while working closely with clinical staff to support treatment plans. The Lead also supports daily operations by working alongside staff, assisting with scheduling and assignments, and providing guidance and oversight on the floor when the Supervisor is not present.

Key Responsibilities:

• Assist with daily schedule assignments and ensure appropriate coverage and task distribution.
• Oversee floor operations in the absence of the Supervisor and serve as the primary point of contact for staff.
• Work collaboratively with team members, performing the same duties to promote teamwork and consistency.
• Support and guide staff when questions, concerns, or unexpected situations arise.
• Provide direction and assistance to ensure smooth operations, staff support, and adherence to established procedures.
• Foster a cooperative environment where team members help one another while ensuring leadership support is available as needed.
• Oversees and participates in client care processes by ensuring a safe and therapeutic milieu, being appropriately visible on the unit in assigned safety zones, supporting the unit rules by communicating program rules and expectations respectfully and consistently with clients and setting appropriate therapeutic boundaries.
• Implements consistent observation of client safety needs and ongoing behaviors, offers customer and client-centered services and interventions, and redirects behaviors in a therapeutic and consistent manner. Reports behavioral changes or concerns to nurses timely, and to appropriate team members. Participates in shift reports when/as indicated.
• Demonstrates ability to quickly master the effective and accurate completion of client admission, orientation, search and seizure, urine drug screening, client ongoing monitoring, special precautions, 1:1, and discharge process.
• Oversees and implements daily client care services and maintaining ongoing safety needs independently, demonstrating moderate to advanced skills, including but not limited to: encouraging and facilitating client daily showers and self-care, assisting with inventory of personal effects, facilitating safety plans, cleaning/disinfection of beds and rooms between admissions and discharges, distribution of meals, noting percentage of meal intake, supporting ongoing hydration, timely 15-minute checks,/special precaution checks, accurate vital signs, observing and documenting hours of sleep, managing visitation, wanding and safety checks for contraband, and accurate and appropriate report of observations and/or safety concerns.
• Is actively engaged and collaborating with clients, as well as working closely with other BHT nurses, clinicians, and providers on the shift level to ensure the client's treatment is consistent with the licensed provider's assessments, and that treatment team recommendations /communication is proactive and via a team approach.
• Able to multi-task and understand/implement program policies and procedures. This includes assisting actively in maintaining the unit schedule by engaging and gathering clients to participate in their psychiatric evaluations, bringing clients to the provider office, reminding, and encouraging clients to participate in daily activities per the unit schedule, getting…