Practice Manager

Job Title:Lead Practice Manager - Acute Care & CCBHC

Location:Naples, Florida

Company:David Lawrence Centers For Behavioral Health (DLC)

Job Type:Full-Time & Salaried/Exempt

Schedule: Monday-Friday, Target Standard Business Hours

Salary: Starting at $72,000 (Ultimate Compensation based on experience, education, language skills and potential impact)

Hiring

Incentives:

Immediate PTO Accrual, Full Benefits W/401k, Professional Development & Tuition Programs, Wellness Programs & EAP, Licensure & Certification Assistance.

Summary: David Lawrence Centers for Behavioral Health is seeking a highly organized and collaborative Lead Practice Manager to provide senior administrative and operational support across Acute Care Services and the future Certified Community Behavioral Health Clinic (CCBHC) Hospital.

This is a working lead position helping to standardize daily practice management while carrying an assigned workload. The Lead Practice Manager works closely with Acute Care and Nursing Leadership, Medical Providers, Clinical Leaders, Quality Improvement, Human Resources, Finance, Facilities, Information Technology and others to achieve efficiencies and help build scalable systems and administrative controls for the transition to future CCBHC services.

• Strengthen current Acute Care operations while developing the consistent workflows, reliable administrative controls, and operational readiness needed for future CCBHC expansion.
• Provide daily work direction, task coordination, coverage support, and workflow guidance for practice-management functions.
• Serve as an operational resource for administrative questions and barriers, escalating significant concerns to the Director of Acute Care Services.
• Coordinate interviews, onboarding, orientation, schedules, access requests, coverage communication, and routine follow-up for Provider/Practitioners.
• Monitor clinical-record completion, signatures, documentation deficiencies, audit findings, and assigned compliance activities.
• Coordinate operational audits, logs, binders, postings, licenses, permits, medication-room documentation, controlled-substance records, pharmacy records, and environment-of-care checks.
• Prepare programs for AHCA, DCF, CMS, Joint Commission, payer, and internal reviews within the assigned scope.
• Draft and update policies, procedures, workflows, forms, job descriptions, schedules, checklists, and operational tools.
• Create standardized systems that can scale from current Acute Care operations to the future CCBHC hospital and related service lines.
• Prepare data-management reports, trackers, census information, audit tools, and leadership summaries.
• Coordinate ordering, inventory, distribution, purchasing-card documentation, invoices, vendor expenses, and emergency supplies for assigned programs.
• Support orientations, tours, resident and student programs, educational presentations, employee-engagement activities, and special projects.

• Bachelor's degree in healthcare administration, business administration, behavioral health, public health, human services, or a related field (PREFERRED; relevant education and progressively responsible experience may be considered)
• 3+ years of administrative, practice-management, healthcare-operations, behavioral-health, or related experience.
• Prior lead, supervisory, project-lead, or program-implementation experience.
• Behavioral-health, acute-care, hospital, crisis-services, CCBHC, or other regulated healthcare experience strongly preferred.
• Experience coordinating multiple priorities, schedules, audits, records, vendors, staff support, and cross-departmental workflows.
• Strong organization, follow-through, communication, problem-solving, and attention to detail.
• Ability to lead through…