Turndown Attendant

Join to apply for the Turndown Attendant role at Naples Beach Club, a Four Seasons Resort

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Join to apply for the Turndown Attendant role at Naples Beach Club, a Four Seasons Resort

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222‑room hotel all within a 125‑acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern‑day elegance, the resort includes residents‑only facilities and amenities, a luxury spa and state‑of‑the‑art well‑being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18‑hole golf course, bowling and movie theater experiences, and an exclusive private club.

Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

• Prepares the guest room for turndown service. Removes used towels and replaces them with clean ones from the linen closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot. Removes Room Service trays and dishes and carts to service landings. Replaces used cups, saucers, spoons and glasses from the Minibar with clean china, glasses and cutlery from the Room Attendant pantry.
  
  Removes garbage from bins in bedroom and bathroom. Closes drapes (based on applicable standard), reduces lighting, turns music on softly and prepares bed. Submits all maintenance issues in guestrooms, public areas and back‑of‑house areas to the Engineering department through designated work systems and brings them to the attention of the Housekeeping management. Adds special touches to the guestrooms to enhance the guest experience.
  
  For example, microfiber cloth, bookmarks, travel bags.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, pens and coffee, tea and sugar sachets.
• Prepares unoccupied rooms for turndown for arriving guests.
• Performs full Room Attendant duties in occupied rooms and late check‑out rooms when needed.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co‑workers and supervisors.

• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant.

• Previous experience preferred but not required.
• Ability to read, write and speak English.
• This location and this job require applicants to have current work authorization in the United States.

• Competitive wages and a comprehensive benefits package.
• Market‑leading benefits package includes:
  Medical, Dental, Vision, and 401K with employer match all starting at 30 days.
• Paid Time Off plans start on the day of hire.
• Employee Cafeteria available for meals.
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Tuition reimbursement.
• An opportunity to be part of a cohesive team in an inclusive work environment.
• Wellbeing and mental health initiatives and focused company.
• Embracement and promotion of diversity in our workplace.

• This is a full‑time position.
• A successful candidate will have a flexible schedule, with the ability to work afternoon and evening shifts, weekends, and holidays.

Learn more about what it is like to work at Naples Beach Club, Four Seasons Resort, visit us:

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Four Seasons is an Equal Opportunity, Affinity Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - (Use the "Apply for this Job" box below)./

Not Applicable

Full‑time

Customer Service

Industries:
Travel Arrangements and Hospitality

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