Assistant Housekeeping Manager

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the Location
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222‑room hotel all within a 125‑acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern‑day elegance, the resort includes residents‑only facilities, a luxury spa and state‑of‑the‑art well‑being/fitness center, exquisite dining outlets, outdoor pursuits including a tennis center and 18‑hole golf course, and an exclusive private club.

The Assistant Housekeeping Manager will assist the Assistant Director of Housekeeping to lead staff and control the activities of the Housekeeping Department, ensuring our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. The ideal candidate excels at anticipating guest needs, delivering personalized service, and maintaining the highest standards in alignment with brand policies and service philosophy.

• Be a part of the opening team!
• Assist in leading staff and operations in related departments to ensure consistency in guest service and adherence to operational standards.
• Assist in recruitment, training, staff scheduling and implementing corrective action when necessary to maintain high service standards.
• Ensure communications and follow‑up on any problems, guest requests or special requirements.
• Assign staff to complete the activities needed for the day.
• Inspect all areas of responsibility daily to ensure standards are being met, staff are being supported, and guest needs are being met.
• Act as the senior manager on duty in the absence of senior leadership, taking swift and appropriate action in emergency, safety or guest‑related situations.
• Maintain accurate inventory records.
• Participate in periodic Linen, Uniform and Supplies Inventories and recommend appropriate actions to the Manager.
• Maintain all areas of the department including storage facilities and product inventory areas organized and well‑maintained.
• Support effective operation of the Laundry/Valet Department by assisting the department when needed.
• Ensure equipment is properly maintained.

• Minimum 2+ years experience in a similar role in a luxury hotel setting is preferred.
• Excellent leadership skills and ability to motivate and challenge a diverse team.
• Computer proficiency with knowledge of hotel operating systems.
• Ability to manage multiple priorities in a fast‑paced environment.
• Good communication skills, as direct contact with guests is required.
• Ability to lift or pull up to 50 lbs.
• Able to work in a standing position for long periods, up to 8 hours a day.
• Fluency in English is required;
  Spanish strongly preferred.
• Current work authorization in the United States is required.

• Lucrative salary!
• Market‑leading benefits package:
  Medical, Dental, Vision, and 401(k) with employer matching, all starting at 30 days.
• Time off plans starting on the day of hire.
• An opportunity to be part of a cohesive team in an inclusive work environment.
• Complimentary and discounted hotel stays worldwide.
• Well‑being and mental health initiatives.
• Embrace and promote diversity in the workplace.
• Complimentary employee meals and beverages.
• Tuition reimbursement.

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Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. To access the EEOC information poster please visit (Use the "Apply for this Job" box below). Visa requirements: U.S. work authorization is required.