Guest Attendant

Guest Attendant

Hotel Management and Consulting, Inc. - ECHO Suites, Naples, FL

We are seeking a positive, professional, and problem‑solving Guest Attendant to be the face of our property and the first point of contact for our guests.

• Hourly Rate: $16.50 - $18.50 (dependent on experience)
• Daily Pay Access:
  Flexible pay options
• Medical, dental, and vision benefits (full‑time employee), paid time off
• Employee Assistance Program
• Career growth opportunities

• Front Office Operations – reservations, renewals, check‑outs, check‑ins, paperwork and reports.
• Guest Services – meet guest needs, conduct tours, close sales, fulfill special requests.
• Laundry Duties – washing, drying, folding, and organizing linens and towels; maintaining clean laundry area.
• Cleaning & Maintenance – vacuuming, dusting, sanitizing public areas, stocking supplies.
• Sales & Marketing – assistance with in‑house sales and marketing to increase occupancy.
• Emergency Procedures – knowledge and compliance with property procedures and security.
• Other duties as assigned.

• Minimum one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
  
  Proactive problem‑solving attitude.

• Tasks involving kneeling, squatting, standing, sitting, bending, twisting for long periods.
• Ability to lift, push, pull up to 20 lb regularly, up to 50 lb occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will.”

These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited.

Improper interference with the ability of employees to perform expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a drug‑free workplace.