Bell Attendant, Residences

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222‑room hotel all within a 125‑acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully re‑imagined for modern‑day elegance, the resort includes residents‑only facilities and amenities, a luxury spa and state‑of‑the‑art well‑being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis centre, and an 18‑hole golf course, bowling and movie theatre experiences, and an exclusive private club.

The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

The Bell Attendant assists guests with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, and transports guest and hotel packages and parcels.

• Delivers luggage to room upon check‑in, offers in‑room orientation when Guest Relations is unavailable and picks up luggage upon departure, moving it to storage or the Front Drive; maintains proper records of deliveries and pick‑ups.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints and assists customers with all inquiries in connection with hotel services, hours of operation, key hotel personnel, in‑house events, directions, etc.
• Greets all guests passing through the lobby and offers assistance.
• Handles all guest requests during the overnight shift, including shoe polishing, delivering newspapers, polishing bell carts, delivering items that guests need, and other related duties.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co‑workers and supervisors.
• Restocks the RA closet during the overnight shift.
• Performs errands for guests and the hotel that may require local travel off‑of the hotel property.
• Provides a high level of cleanliness in the lobby and luggage storage room.
• Assists guests at the Concierge and Front Desk.
• Assists with responsibilities and duties in the absence or during heavy volume in the areas of Door, Guest Relations, and Valet Staff.

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in the English language.
• Experience in Guest Services preferred.

• Lucrative salary!
• Market‑leading benefits package that includes Medical, Dental, Vision, and 401(k) with employer matching all starting at 30 days.
• Time‑off plans starting on the day of hire.
• An opportunity to be part of a cohesive team in an inclusive work environment.
• Complimentary and discounted hotel stays around the world.
• Well‑being and mental‑health initiatives and a focused company.
• Embracement and promotion of diversity in our workplace.
• Complimentary employee meals and beverages.
• Tuition reimbursement.

Learn more about what it is like to work at Four Seasons-visit us:

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Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is the Law’ information poster please visit this website - (Use the "Apply for this Job" box below)./

US work authorization is required.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is the Law’ information poster please visit this website - /