IT Administrator

The IT Systems Administrator will be responsible for help desk functions as it pertains to internal employees and assumes responsibility for planning, coordination, and control of the activities of the IT Department Help Desk and general computer/server operations.

RESPONSIBILITIES:

• Responsible for all new hire account creation in the various systems required for their job function.
• Responsible for new equipment deployment / break/fix of equipment.
• Interface with users in multiple departments to assist in their job functions.
• Analyze tickets to determine better ways to streamline response times.
• Responsible for health checks on all Windows servers internal to the organization.
• Modify / Create GPOs for new software rollout.
• Application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications.
• Modify /Create desktop & laptop images to address changing business needs.
• Modify / Create documentation of processes and procedures.
• Enforce company security procedures and audit practices.
• Maintain accurate inventories for assigned and retiring equipment.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• At least 3 years in an IT Administrator / Help Desk role
• Must be a part of the on-call rotation and some overnight/week-end work required
• Experience with cross platform data flows and understanding of basic workflow concepts
• Good working knowledge of TCP/IP networking
• MCSE / LPIC / VMWare certification a plus
• Exchange 2010 Administration required

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.