Director of Information Technology

The Director of Information Technology is responsible for the strategic direction, leadership, and day-to-day management of the Firm’s technology environment across its 15+ locations. This position ensures that technology is secure, reliable, scalable, cost-effective, and aligned with the Firm’s business objectives and the unique operational requirements of a modern law practice.

The Director will oversee the Firm’s IT infrastructure, cybersecurity, applications, networks, systems, user support, technology vendors, and business continuity initiatives. This individual will serve as the primary technology leader for the organization and will partner closely with Firm leadership, attorneys, administrative departments, and external technology providers.

The ideal candidate is a hands-on strategic leader who understands both the business and operational demands of a multi-office law firm and can translate technology into practical solutions that improve attorney productivity, client service, security, and profitability.

• Develop and execute a firm-wide IT strategy that supports the Firm’s short- and long-term business objectives.
• Establish technology priorities, roadmaps, standards, policies, and best practices across all Firm locations.
• Advise Firm leadership on emerging technologies, technology investments, risks, and opportunities.
• Develop and manage the Firm’s IT budget, including capital expenditures, operating expenses, licensing, hardware, software, and outside services.
• Establish appropriate IT governance, procedures, documentation, and performance metrics.
• Evaluate opportunities to improve efficiency, automation, collaboration, and attorney productivity through technology.

• Oversee the Firm’s network, servers, cloud environments, telecommunications, internet connectivity, Wi-Fi, endpoints, mobile devices, printers, conference-room technology, and related infrastructure.
• Ensure reliable technology operations across all offices and remote users.
• Oversee system upgrades, hardware refresh cycles, software deployments, integrations, and technology projects.
• Establish and maintain standardized technology configurations and processes across all locations.
• Ensure appropriate monitoring, maintenance, patching, backup, and lifecycle management of IT systems.
• Evaluate and implement scalable infrastructure as the Firm grows or opens additional locations.

• Develop and maintain a comprehensive cybersecurity program appropriate for a law firm handling confidential and sensitive client information.
• Oversee endpoint security, identity and access management, multifactor authentication, email security, vulnerability management, encryption, backups, and other security controls.
• Establish and enforce IT security policies and procedures.
• Coordinate security awareness and training programs for attorneys and staff.
• Monitor and respond to cybersecurity threats and incidents in partnership with internal staff and external security providers.
• Conduct periodic risk assessments and recommend improvements to the Firm’s security posture.
• Coordinate with outside counsel, insurers, auditors, and other appropriate parties regarding cybersecurity and technology risk when necessary.

• Oversee the Firm’s core legal and business applications, including practice management, document management, timekeeping, billing, accounting, email, collaboration, research, case-related, and other systems.
• Partner with attorneys and administrative leaders to identify technology needs and opportunities for improvement.
• Evaluate, recommend, implement, and support new technology solutions.
• Manage system integrations and ensure applications work effectively…