Operations Manager

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Property Management Naples, FL, US

2 days ago Requisition

Jamestown

The Operations Manager serves as an in-house consultant and provides oversight and direction for operations at selected large properties, property portfolios, or properties at which the Property Management department deems it necessary to augment typical engineering resources.

The successful operations manager is a strategist who concentrates on the advancement of the property owner’s objectives and ensures that safety, building improvements, maintenance and operation of building systems, tenant service, and financial management of engineering functions are conducted in a manner that produces a favorable return on investment and meets the highest industry standards.

Demands of the job may sometimes require work outside normal business hours. Role is expected to be

50% administrative and 50% in the field.

• A Bachelor’s or higher-level degree in business or a related field.
• A degree from an accredited trade school in HVAC, electronics, or other industry-related trade is advantageous. Completion of trade-related technical training in the US Armed Forces is equivalent to a trade school degree.
• A universal CFC license is required.
• A LEED designation is preferred.
• The BOMA SMA/SMT or N.A.P.E. designation is preferred.
• At least two years’ experience in one or more supervisory or leadership roles.
• Five to ten years’ experience in commercial or facility operations, or an equivalent combination of education, training, and experience that provides the attributes necessary to successfully perform the Operations Manager job.

• Assist the property team leader with positioning of engineering personnel.
• Oversee the distribution of team responsibilities to ensure effective utilization of the engineering workforce and an optimal balance of resources with priorities.
• In collaboration with the General Manager, lead interviews, examination of qualifications, and assessments of prospective engineering employees.
• Reviews and evaluates existing programs, services, and procedures. Develops implements or guides implementation of new and/or modified property maintenance programs, services, policies and/or procedures.
• Serves as liaison with contractors, architects, engineers, and material and equipment suppliers.
• Provides a “hands-on” approach to all maintenance aspects of the property. Responsible for maintenance details and expected to complete all feasible repairs.
• Ensures adequate inventories of supplies and approved requisitions for equipment and supplies as authorized.
• Examine operations and provide advice for employee compliance with laws, governmental regulations, and company policies and procedures.
• Maintain awareness of team members’ proficiency, attitudes, and potential for advancement. Provide input and guidance to the General Manager for employee appraisal and career development.
• Provide guidance and assistance in interactions with team members.
• Produce training program and direct safety training for employees as required by JCMC policies.
• Work with engineering staff to ensure best practices are followed for implementing safety programs and functions. Ensure adherence to OSHA guidelines and other safety precautions by employees, contractors, building occupants, and visitors.
• Advise on…