Vice President of Operations

Join a mission-driven YMCA committed to strengthening communities through youth development, healthy living, and social responsibility. The YMCA of Collier County Vice President of Operations provides executive leadership and hands‑on oversight of two Collier County branches and associated youth, program, and community outreach operations. Reporting directly to the CEO, this leader is accountable for daily operational performance, financial stewardship, high‑quality programs, membership growth, staff and volunteer development, facilities, and community relationships.

As a member of the executive leadership team, the VP advances organizational strategy while remaining actively engaged with branch teams, members, and community partners.

• Direct and administer daily operations of both branches and assigned program sites, ensuring consistent service, effective staffing, operational procedures, and achievement of performance goals.
• Lead the planning, implementation, evaluation, and continuous improvement of high‑quality programs and services that respond to community needs and maximize use of available facilities.
• Recruit, hire, supervise, coach, evaluate, and develop branch and departmental leaders, staff, and volunteers; build accountability, succession readiness, and a positive, inclusive workplace culture.
• Develop, administer, and monitor branch and program operating budgets; manage expenses and revenue, recommend corrective action, and meet or exceed approved financial targets.
• Drive membership acquisition, engagement, retention, and satisfaction; respond to member and participant concerns and support a consistent, welcoming service experience.
• Lead financial development efforts, including annual campaign performance, donor engagement, and collaboration with staff and volunteers to advance philanthropic goals.
• In partnership with branch leadership, develop and engage diverse Branch Community Boards and other volunteers in support of the YMCA mission and strategic priorities.
• Represent and promote the YMCA throughout Collier County; build effective relationships with community organizations, businesses, governmental entities, and other partners.
• Ensure child protection practices, reporting expectations, staff conduct standards, and applicable laws, licensing requirements, and association policies are consistently followed.
• Ensure safe, clean, well‑maintained facilities, grounds, and equipment; coordinate preventive maintenance and respond to operational or facility emergencies.
• Implement association strategic priorities and annual operating plans; assess program and branch results and provide timely direction, follow‑up, and accountability.
• Partner with marketing and program leadership to communicate the YMCA mission, programs, impact, and community benefit; support effective local outreach.
• Serve on the executive leadership team, lead assigned association‑wide initiatives, and collaborate across departments to advance organizational objectives.
• Model YMCA values, ethical conduct, sound judgment, innovation, and respectful relationships in all interactions with staff, volunteers, members, and community stakeholders.
• Perform other duties as assigned.

• Adhere to policies related to boundaries with the youth we serve.
• Attend required annual abuse risk management training.
• Adhere to procedures related to managing high‑risk activities and supervising youth.
• Report suspicious or inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
• Ensure youth are properly checked in and program participants are properly signed in and signed out.
• Ensure only authorized adults are allowed in the workspace.