Patient Placement Counselor

Responsibilities

As a Patient Placement Counselor, you will:

• Be a member of a national team that utilizes a customer-centered approach to meet with qualified applicants and complete in-person or virtual assessments using the ASAM 6 dimensions to determine diagnosis, appropriate level of care, and schedule admission.
• Manage casework for applicants, referents, family members, or other stakeholders by answering questions or concerns during the pre-admission process, including education on the treatment experience and patient expectations.
• Collaborate with other disciplines to ensure a smooth transition from applicant to admitted patient.

Additional responsibilities include:

• Conduct assessments to determine program appropriateness and level of care recommendations.
• Create a client/customer-focused experience for all clients/referents seeking services through the Hazelden Betty Ford Foundation.
• Complete accurate and timely documentation in the EHR.
• Communicate clearly and promptly with the clinical team and other stakeholders.
• Provide crisis management services to prevent, reduce, or eliminate emergencies.

Top 5 rated benefits for employees:

• Employee Assistance Program – legal services, free counseling sessions, identity theft protection, and more!
• Discounted rate at local gyms
• Home buyers’ assistance program
• FREE tuition assistance and student loan repayment programs
• 75% off tuition at Hazelden Betty Ford Graduate School of Addiction Studies