Assistant Manager - Towne Center

Goodwill INDUSTRIES OF Southwest Florida, INC.

Assistant Manager

Full time

Location:

Towne Center #126

Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.

Description of Responsibilities
: The Assistant Manager should possess excellent customer service skills. Under the general guidance of the Store Manager, the Assistant Manager of an A Store performs and assists with primary duties including: achieving revenue, expense, and profit objectives as outlined in the store's budget; training staff to meet production goals; maintaining merchandise standards; ensuring customer service expectations are met; integrating the mission into daily operations;

and adhering to all company policies and procedures. The role requires a combination of business acumen, interpersonal skills, and leadership. Working long hours, including weekends, evenings, and holidays, is often necessary.

Required Experience: High school diploma or equivalent required; college degree preferred. Two years of retail sales experience and at least one year in a management/supervisory role are required.

Required Skills: Ability to operate point of sale and donation systems, office computers, and telephones. Capable of working under stress, exercising good judgment, patience, and understanding. Ability to follow oral and written instructions; familiarity with business mathematics; supervising and training staff in various store functions; physical ability to bend, stoop, reach, twist, lift, push, pull, and move items up to 40 pounds;

standing for long periods; occasional outdoor work where temperatures may vary.

• Paid Holidays
• Employer Paid Life Insurance
• Health, dental & vision plans
• 403(b) Retirement Plan
• Robust PTO program (Personal Time Off)
• Employee Assistance Program
• Store Discounts; ADP Life Mart & Tickets at Work Discounts
• Tuition Reimbursement

Goodwill Southwest Florida is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

• Respect: We treat all people with dignity and respect.
• Stewardship: We are socially, financially, and environmentally responsible.
• Ethics: We uphold the highest ethical standards.
• Learning: We strive for excellence and continuous learning.
• Innovation: We embrace improvement, creativity, and change.