Membership Advisor

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$16.00/hr - $18.00/hr

Stretch Lab Naples is currently seeking a high energy, passion‑filled and sales‑motivated individual that is fitness‑minded and has a love for community and building relationships with our members. Founded in 2015 in Venice, California, Stretch Lab is the industry leader in offering one‑on‑one assisted stretching. With co‑founders coming from the personal training industry, Stretch Lab has created a variety of offerings to empower clients to “Live Long”.

The team includes experts certified in an array of related fields—physical therapy, chiropractic medicine, yoga, Pilates, and more—and brings in the world’s leading authority on stretching and flexibility to deliver on the promise of the finest team of stretching professionals.

The purpose of the Membership Advisor is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into intro sessions. The Membership Advisor also assists with retaining current members. Fitness knowledge or background is preferred but not required.

• Excellent sales, communication, and customer service skills.
• Goal‑oriented with the ability to achieve sales in memberships for one‑on‑one and group assisted stretch and retail.
• Ability to learn and use the Club Ready software system.
• Ability to stand or sit for up to 8 hours throughout the workday.
• Excellent communication skills in person, via phone, and email.
• Ability to work under pressure and meet tight deadlines.
• Proficient computer skills.

• Outgoing.
• Loves fitness/wellness.
• Detail oriented.
• Knows the community/area.
• Wants to be the face of the company.
• Has worked for commission before.

• Assist the General Manager with the sales process of lead generation, follow up, and close.
• Book and confirm intro stretches.
• Manage the front desk to greet and check in clients and prospects when they enter the studio.
• Conduct tours of the facility while establishing relationships and targeting individual needs and wants.
• Maintain an acceptable level of personal sales production.
• Emphasize and enforce objectives of the club as a fitness and wellness provider.
• Present available services to current or prospective members.
• Book quality appointments to achieve monthly sales quota and follow up with leads and missed intro classes.
• Participate in special events (health fairs, grand openings, marathons, community and hospital events) as needed to promote the club.
• Ensure studio is clean and tidy.
• Other duties as assigned.

• Competitive compensation.
• Free stretches.
• Commission paid on sales.
• Opportunity for growth.

Entry level

Part‑time

Other (Staffing and Recruiting)