Sales Associate

Join to apply for the Sales Associate role at Visual Comfort & Co.

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

• Work‑Life Balance:
  Showrooms operate Monday through Friday, 10:00 am to 6:00 pm and Saturday, 10:00 am to 5:00 pm; closed on Sundays. Team Members follow a five‑day rotating schedule, including two Saturdays per month.
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off:
  Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation:
  Competitive base salary plus monthly variable.
• Health Benefits:
  
  Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
• Insurance:
  Company‑provided life insurance and short‑term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your start date.

• Achieve and consistently surpass both individual and showroom sales objectives.
• Oversee all phases of the sales process from opportunity to invoice, prioritizing exceptional customer service.
• Effectively manage sales pipeline to maximize success by ensuring consistent follow‑up and follow‑through utilizing order entry software and various communication methods.
• Deliver expert design consultation and product recommendations to trade and retail clients.
• Provide guidance on lighting selections that foster enduring client relationships.
• Present compelling sales demonstrations featuring lighting, controls, and shading solutions.
• Utilize collaborative, design‑driven sales strategies with SCOPE software to secure client commitment.

• Independently and through collaboration with the Business Development Specialist, develop and sustain relationships with architects, builders, interior designers, and homeowners.
• Identify client objectives and explain how our systems support their design goals.
• Work with project management to align deliverables with approved designs.

• Develop schematic and conceptual proposals utilizing SCOPE and related design software.
• Collaborate with Visual Comfort & Co Design Studio in the preparation of comprehensive documentation for design and engineering teams to facilitate the creation of construction documents and bills of materials (BOMs).
• Respond to client inquiries, ensuring thorough understanding of proposed lighting and shading solutions.
• Maintain up‑to‑date knowledge of advancements in lighting technologies, control systems, and automated shading.

• Ensure the showroom consistently meets brand standards by being clean, well‑presented, and organized to support sales objectives.
• Develop proficiency in utilizing the company’s order entry and operating systems.
• Independently manage showroom opening and closing procedures, including participation in a rotating Saturday schedule. The showroom remains closed on Sundays.

• 3+ years’ experience in retail or showroom sales, ideally in luxury home furnishings, lighting, or building materials; 2+ years in retail lighting strongly preferred.
• Background in interior design, custom home building products, luxury furnishings, and/or lighting required.
• High School Diploma required;
  Bachelor’s degree preferred.
• Proficient with Microsoft Office Suite; D365 knowledge preferred.
• Experienced with CRM/ERP systems for client management and project tracking.
• Project management skills, able to manage client expectations and timelines efficiently.
• Strong knowledge of product design, including interpreting floor…