Repair and Tool Technician

Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers.

In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tools are operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department.

In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Provide repair and maintenance services for small engines, outdoor power equipment and handheld electrical devices.
• Evaluate tools and recommend appropriate equipment solutions.
• Maintain and repair tools; manage tool inventory.
• In-store duties include assisting Tool Rental customers, writing contracts and invoices for rentals and repairs, and demonstrating tool usage as needed.
• Ensure units are repaired, tested for quality, and cleaned before returning to the originating store (non-store locations).

• Thorough knowledge of all tools and equipment.
• Ability to effectively manage tool inventory and perform repairs as needed.
• Experience with evaluating and repairing small engines, outdoor power equipment, and handheld electrical devices.
• Ability to operate in both store and repair center environments.

• Employment type:
  
  Full-time
• Industry: Consumer Services
• Seniority level:
  Not Applicable

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