HVAC Senior Service Technician

Overview

One Hour Heating & Air Conditioning, an affiliate of Authority Brands Inc., is the premier heating and cooling specialist in the Naples, FL area. We are looking for a HVAC Service Technician to provide exceptional customer service and educate customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customers’ homes.

Compensation: $24.00 - $28.00 per hour

• The opportunity you deserve to build your career with a well-established company. Grow with us!
• Competitive pay rates, your own service van, and dispatching primarily from home.
• Top-of-the-industry benefits including health, dental, vision, generous PTO, parental leave, 401k with company match, and more!

• Serves the clients of the company by expertly servicing and repairing heating and air conditioning systems and components.
• Focuses on technical excellence to uphold the company’s proposition of Always On Time…Or You Don’t Pay A Dime! ®.
• Utilizes the Straight Forward Pricing Guide system, including the True Cost Calculator on each call.
• Assesses systems to determine repair vs. replace recommendations; explains each service and repair performed to the customer on every visit; ensures the client is 100% satisfied with all work.
• Tests each system after service or repair to ensure proper operation and first-time right fixes.
• Performs a proper inspection of the customer’s system to prevent future breakdowns.
• Completes all paperwork accurately; writes all recommendations on invoices.
• Explains Club Membership Agreements to every customer and maintains a conversion rate of at least 25% of non-Club Members and a 90% renewal rate on existing Club Members.
• Provides customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements.
• Adheres to the One Hour Code of Ethics, Team Rules, and Team Philosophy.

• At least 5 years of verifiable residential HVAC service experience required.
• EPA Type 1 and 2 required.
• NATE certification preferred.
• Strong communication skills and technical competence.
• Must sign the Company Code of Ethics and agree to being videotaped for training and compliance purposes at least six times per year.
• High school diploma or GED required.
• Valid driver’s license and clean driving record.
• Ability to pass a background check and drug screen.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.

Authority Brands Inc. is an Equal Opportunity Employer.

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, we want to hear from you!

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

• Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
• Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
• Career Path — We offer you an unlimited future with our world‑class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more. If you are serious about your career and want to learn from the best in the industry, apply today!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.