Travel Operations & Concierge Executive
Job in
Naples, Campania, Italy
Listed on 2026-06-07
Listing for:
Essenza Escapes Ltd
Full Time
position Listed on 2026-06-07
Job specializations:
-
Customer Service/HelpDesk
Travel Industry, Bilingual, Event Manager / Planner, Customer Service Rep -
Hospitality / Hotel / Catering
Travel Industry, Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Job reference: 5
Job information
Location
Client / Employer Job ref Listing type
Basic
EU work permit required
No
Posted.
07.2026
Overview Essenza Escapes is a luxury travel provider specialising in villa rentals and bespoke itineraries in Italy. We are looking for a Travel Operations & Concierge Executive to work alongside our Travel Planners, taking ownership of the booking, documentation and live-trip support that turns a planned itinerary into a flawless guest experience. This is a hybrid operations and concierge role.
Responsibilities Confirm services, liaise with property owners and activity suppliers, and produce client-facing travel documents in the lead-up to each trip.
Provide live-trip support during guests’ stays, acting as the point of contact via in-app messaging for last-minute changes, requests, adjustments and any issues that arise, with calm and care.
Qualifications & Requirements Resident in Italy or the United Kingdom (applications from other countries will not be considered).University degree required; field of study not strictly important, but travel, tourism, hospitality or related fields are a plus.
Fluent in written and verbal English; at least conversational Italian.
Demonstrable experience in a service, hospitality, concierge or coordination role managing bookings, suppliers and live client communication (not necessarily from the travel industry).Available to be reachable by clients during their stays, including evenings and weekends in peak season (clients are predominantly US-based).Italy-based hires must hold a VAT number (Partita IVA) or be willing to register as self-employed.
Benefits Not specified.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×