Pharmacy Technician​/Pharm Tech Apprenticeship

Pharmacy Technician / Pharm Tech Apprenticeship

Apply for the Pharmacy Technician / Pharm Tech Apprenticeship role at Walgreens.

$17.00/hr - $20.50/hr

Walgreens Pharmacy Technician positions transition from a transaction-based environment to a patient‑centric one. As a Pharmacy Technician or Apprentice, you will interact with customers, build patient relationships, and receive training to become a Pharmacy Technician Certification Board (PTCB) certified technician. Walgreens invests in an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & the Department of Labor.

• In accordance with state and federal regulations, assist the pharmacist under direct supervision in the practice of pharmacy and related duties per company policies.
• Use pharmacy systems to obtain patient and drug information, process prescriptions; if PTCB certified, assist and coach other technicians and cashiers.
• Model and deliver a distinctive and delightful customer experience, greeting customers, resolving issues, and maintaining professional service traits.
• Support billing and cash handling, register sales, and assist customers to OTC aisles.
• Handle telephone calls that do not require pharmacists’ personal attention, including physician calls.
• Process manual claims for third‑party program prescription services.
• Assist with inventory management: ordering, unpacking, checking, storing pharmaceuticals; record shortages and overages.
• Assist in administering clinical services, labeling samples, and coordinating with external providers.
• Maintain relationships with the local medical community through detailing and outreach.
• Maintain cleanliness and order of the Pharmacy Department.
• Comply with all company policies, uphold respectful coworker relationships, and complete special assignments as directed.

• Engage customers and patients, greet them, and offer assistance with products and services.
• Resolve customer issues, answer questions, and ensure a positive experience.
• Share customer service best practices and build strong relationships with valuable customers.

• Assist in the practice of pharmacy under pharmacist supervision, reviewing compliance with the Walgreens Pharmacy Code of Conduct.
• Enter patient and drug information accurately; fill prescriptions, verify medicine, check interactions, and maintain workflow.
• Report prescription errors immediately and follow company policies and the Quality Improvement Program.
• Adhere to Walgreens policy regarding Good Faith Dispensing.
• Register sales, handle cash, and assist customers via OTC aisles.
• Perform clerical duties assigned by Pharmacy Manager.
• Assist with clinic services, including sample labeling and patient coordination.
• Assist in developing relationships with medical providers and health groups.
• Maintain pharmacy department appearance and supplies.
• Follow policies and maintain respectful coworker relations.
• Complete special assignments and other tasks as directed.

• Earn and maintain PTCB certification via designated training program; may be required for promotion.
• Attend manager‑requested training and acquire continuing education credits to stay current in healthcare and pharmacy.

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Strong math skills for accurate prescription filling.
• Proficient computer skills.
• Knowledge of store inventory control.
• PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

Salary Range: $17 - $20.5 / Hourly. This role will remain open until filled.