Dmv Compliance Clerk

For assistance, contact the State of New Hampshire - Division of Personnel
Monday through Friday 8:00 AM - 4:00 PM EST  or nhjobs.gov

* This position offers a Trainee Status starting at the following pay rate: $17.19 per hour

Candidates hired at a Trainee Status must meet minimum qualifications within one (1) year of hire date

* See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Safety, Division of Motor Vehicles, Bureau of Operations, has a part-time vacancy for a DMV Compliance Clerk, SOC Title 43-4030 LICENSE CLERKS-2, located in Nashua, NH.This position is part-time, cannot exceed 29.5 hours per week and does not offer health insurance benefits.

Provides first-rate customer service to the public as a Division of Motor Vehicles (DMV) representative by performing administrative, compliance, and procedural functions for various permitting, licensing, registration, and related transactions. Interprets and explains state and federal laws, New Hampshire State Vehicle Codes, policies, and procedures to ensure the proper execution of associated official transactions. Applies a thorough understanding of state regulations to validate the authenticity of official documentation.

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Education/

Experience:

Equivalent combination of 1 year of education and experience after completion of high school.

License/Certification:
Valid driver’s license or access to transportation for statewide travel.

1. Candidate(s) will undergo a background investigation, including motor vehicle record and fingerprint-based criminal record checks, to validate suitability for exposure to confidential and financial information.

2. May be required to work a flexible schedule, including, but not limited to, early morning, evening, and/or weekend hours. May also be required to travel throughout the state and work at various satellite offices for periods of time.

Applies knowledge of legal, state-specific regulations and documentation requirements in reviewing, validating, and processing a variety of motor vehicle requests, including applications for new and renewed title transfers, state identification cards, driver licenses, RealID, motor vehicle and boat registrations, various permits, driver records, and accident reports, etc. Ensures that all required documentation is valid, that forms are accurately completed, and that data is entered into the DMV system within mandated timelines to maintain appropriate compliance.

Determines correct financial responsibility for fines/fees and taxes, including registration fees and other charges for vehicle transactions. Ensures efficient processing of title transfers and registrations, avoiding errors and ensuring compliance with requirements. Collects payment in the form of cash, check, money order, credit or debit card, and issues customer receipts. Manages a cash drawer and daily operational petty cash, verifying funds at the start and end of each business day.

Reports and submits daily deposits and operational petty cash counts to the supervisor, or designee, at the close of each business day.

Inspects and analyzes various documents for accuracy to remain compliant with state and federal security standards, identifying discrepancies or potential fraud to protect the agency and vehicle owner from legal issues. Uses electronic verification systems to inspect out-of-state titles, ensure the authenticity of official documents, and…