Service Advisor

Nashua Hyundai is seeking a motivated and detail-oriented
Service Advisor to join our growing team. This position is ideal for someone who thrives in a fast-paced environment, values customer satisfaction, and is looking for a long-term career opportunity.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Competitive Compensation
• Employer Matched 401(k) available
• Clean and professional work environment

• Greet customers promptly
• Obtain customer and vehicle information
• Schedule Appointments
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers
• Verify Insurance
• Set up loaner vehicles

• Proven record of achieving exceptional customer satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant preferred
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

We are an equal opportunity employer and prohibit discrimination/harassment, we do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.