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Customer Success Lead - SMB & Retention

Job in Nashua, Hillsborough County, New Hampshire, 03062, USA
Listing for: Ups
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Position: Customer Success Lead - SMB Growth & Retention
A global logistics company seeks a Signature Customer Success Supervisor in Nashua, NH. This role involves managing a portfolio of smaller customers, ensuring their satisfaction and retention. You will actively engage with clients, manage inquiries, and utilize data to drive customer loyalty and scaling strategies. Ideal candidates have experience in customer success or related roles and possess strong organizational skills.

Competitive compensation and permanent employment offered.
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