Program Manager

Our client is a growing provider of custom automation and manufacturing solutions serving a diverse range of industries, including life sciences, medical devices, industrial equipment, advanced manufacturing, logistics, and emerging technologies.

The company designs, engineers, and integrates complex automated systems that help customers improve productivity, quality, safety, and operational efficiency. Their solutions include robotic systems, automated assembly equipment, material handling technologies, machine vision applications, and other advanced manufacturing solutions.

This is an opportunity to join a collaborative engineering-driven organization that partners with leading manufacturers to solve complex production challenges through innovative automation technologies.

Our client is seeking an experienced Program Manager to lead the execution of complex automation and capital equipment projects. This individual will serve as the primary point of contact for customers and internal teams, ensuring projects are delivered on schedule, within budget, and in accordance with customer expectations.

The Program Manager will work closely with Engineering, Sales, Finance, Manufacturing, and Customers to oversee all aspects of project execution, including scope, schedule, financial performance, risk management, and customer communication.

• Lead the successful delivery of customer projects while maintaining high levels of customer satisfaction.
• Manage customer communications and coordinate project meetings with internal and external stakeholders.
• Collaborate with engineering teams to define project scope, schedules, deliverables, and resource requirements.
• Establish and maintain project schedules, budgets, and key milestones within ERP and project management systems.
• Monitor project progress and drive activities to keep projects on schedule and within budget.
• Manage customer requirements, quality expectations, costs, and timelines throughout the project lifecycle.
• Support purchase order management, billing activities, invoicing, and project setup processes.
• Develop and deliver project status reports and communicate project performance to stakeholders.
• Identify risks, manage scope changes, and implement corrective action plans when necessary.
• Coordinate cross-functional teams to achieve project objectives.
• Ensure accurate documentation and compliance with internal project management processes.
• Demonstrate professionalism and provide exceptional service to customers and team members.
• Perform other duties as assigned.

The ideal candidate will be a proactive, customer-focused professional with strong leadership, communication, and organizational skills. They must be comfortable managing multiple projects simultaneously in a fast-paced engineering and manufacturing environment.

• Proficiency with Microsoft Office applications, including Excel, Project, Word, and PowerPoint.
• Experience utilizing ERP/MRP systems in a manufacturing environment.
• Experience managing complex automation, capital equipment, machinery, or manufacturing projects.
• Strong project planning, financial tracking, and organizational skills.
• Ability to gather requirements, manage project documentation, and facilitate communication across multiple stakeholders.
• Demonstrated leadership, coaching, and team-building capabilities.
• PMP certification or the ability to obtain project management certification is preferred.

• Bachelor's degree in Engineering, Business Administration, Project Management, or a related field.
• Minimum of 5 years of project or program management experience supporting engineering, automation, manufacturing, machinery, or capital equipment projects.
• Experience managing project budgets, schedules, customer relationships, and cross-functional teams.

• Work on highly customized automation and manufacturing projects.
• Collaborate with experienced engineers and technical professionals.
• Direct visibility with customers and company leadership.
• Opportunity to contribute to innovative manufacturing technologies and process improvements.
• Stable, growing organization with a strong engineering culture.