Service Coordinator; Case Manager

Recognized by Business NH as the 2016 Non-Profit of the Year

Are you looking for rewarding work that enriches the lives of others?

Gateways Community Services, a $42M private non-profit corporation based in Nashua, NH, delivers services for 3.000+ individuals with disabilities, families coping with autism, and seniors in need of care. We bring high quality services to residents of Southern New Hampshire. We believe that all people are of great value and we strive to be innovative when providing quality supports needed for individuals to lead meaningful lives in their community.

Many programs Gateways delivers are unique and leading edge for human services.

Gateways is often called on by the state and others to pilot programs since we have a long-standing reputation for being entrepreneurial and just as importantly, for delivering high quality programs. Clients and their families constantly say "your organization does whatever it takes to get the job done." Whatever it takes includes developing innovative programs based on local needs, fundraising, and advocating for change at the state level, and more.

Our dynamic, collaborative team of professionals work diligently to provide the high level of services we are often complimented for; as our agency continues to grow, we seek individuals with a passion for supporting others to join our mission. We welcome you to learn more and hopefully join our organization.

Please visit our website to learn more!(Use the "Apply for this Job" box below)..org

Are you looking to grow your career with an innovative, energetic, and strategically focused community social services agency? Gateways Community Services is seeking a Service Coordinator to join our collaborative, interdisciplinary team of professionals with experience working with individuals with developmental/intellectual disabilities.

Gateways Community Services believes that all people are of great value and strives to be innovative when providing quality supports needed for individuals to lead meaningful lives in their community. We support a diverse population of infants, children, and adults with developmental and intellectual disabilities. We are seeking a caring individual, dedicated to advocating and improving the lives of others.

In this position, the Service Coordinator will be leading the collaborative team of stakeholders involved in providing the highest quality supports so our adult participants may lead meaningful lives in their community.

Service Coordination / Case Management:

• Facilitate the annual service planning process, utilizing person-centered planning tools, techniques and SMART goals
• Provide assistance for individuals to access support services dependent on their needs (i.e. residential/vocational, medical, dental, psychological services, adaptive equipment, etc.)
• Information and referral to generic and specialized community supports
• Facilitate communication and maintain effective professional relationships with the team
• Maintain a working knowledge of adhere to all applicable state and federal program regulations
• Identify and advocate for needed funding for services
• Exercise discretion and independent judgment regarding development and monitoring of all services
• Manage Assistance to individuals' funds
• Negotiate service contracts with responding vendors and acquire services that are quality and value based. Ensure that the services negotiated are being provided in an appropriate manner
• Documentation/paperwork; prepare and maintain continuity of documentation throughout the client record as well as associated forms, applications, etc.

About You:

• You are an energetic, driven and passionate professional who seeks to provide high quality customer service
• You seek rewarding and meaningful work in which you are able to provide services and better quality of life for others in need
• When faced with challenges, you are able to develop creative solutions and see through to successful outcomes
• Initiating and completing tasks and projects motivates you to do your best
• You exude enthusiasm and productivity in both team and independent environment settings
• You're a go-getter who seeks innovative ideas to provide better,…