System Administrator
Job in
Nashua, Hillsborough County, New Hampshire, 03062, USA
Listed on 2026-10-17
Listing for:
The Phoenix Group
Full Time
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
- Administer and support Microsoft Intune
, including device management, software deployment, configuration, compliance, and inventory - Manage Windows patching and Update Rings
, including troubleshooting devices that are not receiving updates successfully - Administer and troubleshoot Azure Virtual Desktop (AVD) using Nerdio
- Support thin-client devices within the virtual desktop environment
- Troubleshoot Windows endpoint, application, device, connectivity, and performance issues
- Support enterprise printers, including drivers, queues, printing, and connectivity
- Assist with phone system user, device, and configuration requests
- Provide escalation support for complex end-user technical issues
- Assist with onboarding new users and endpoint provisioning
- Maintain accurate endpoint inventory and technical documentation
- Document system changes, recurring issues, and work performed
- Collaborate with internal IT staff and external vendors when escalation or additional expertise is required
- 3+ years of experience in systems administration, endpoint administration, desktop engineering, or a comparable technical support role
- Hands-on experience administering Microsoft Windows endpoints
- Experience with Microsoft Intune or a comparable enterprise endpoint management platform
- Experience with software deployment, patching, and Windows update management
- Strong Windows troubleshooting and problem-solving skills
- Experience supporting users in an enterprise environment
- Working knowledge of Active Directory and/or Microsoft Entra
- Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and Wi-Fi
- Ability to work independently, prioritize issues, and determine when escalation is appropriate
- Strong communication and documentation skills
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