Service Coordinator

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• Set up jobs in Service Trade
• Monitor credit approval as required (run DNB and check payment history in CE)
• Create Electronic and Hard Folder
• Auto fill information into job scope for Sales Rep to complete
• When Job Scope is complete – distribute (by email) scope, svc ticket, previous reports, material list, etc.
• Prep Contract jobs before being sent to Contract Admin
• Issue POs
• Enter PO receipts and upload pick tickets to POs
• Request missing invoices and packing slips from vendors
• Process paperwork when returned from Operations Manager (make sure all information is on ticket, run job cost and check for issues, make sure there is a material PO or inventory control sheet
• Invoice jobs in CE
• Send out invoices to customers
• Scan paperwork to put in Electronic folder
• Filing
• Issue credits
• Customer service issues on invoices
• Research issues with POs from Accounts Payable
• Research issues from Collections
• Research & Verify under/over or duplicate payments and report back to accounting
• Update billing notes in CE weekly

• Run monthly billing report for PS & PD and give to Managers as needed; also send full report at end of month to Managers and Partners
• Run active report for meetings
• Run active/inactive report once a week to make sure it is clean
• Run Unposted Freeform and AIA report 2x a month to make sure it is cleaned up
• Go over Liens & Notices Report with Managers and make sure owner info is in CE for liens and notices to be sent
• Run Job Cost Detail Report for Managers, if needed
• Run PO status report to see which pick tickets have not been received from field
• Run committed cost report to investigate and clean up old cost on jobs

• Answer phones – 1st back-up on phones and designated days to cover receptionist lunch break
• Backup for other Admin(s), as needed

• High school diploma is required
• Bachelor’s Degree is preferred

• Purchasing and Purchase Order Experience
• Familiar with/or use of "AIA" for construction billing

• Excellent written and verbal communication skills
• Ability to follow verbal and written instructions
• Detail oriented with excellent organization skills
• Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
• Ability to maintain accurate and auditable records
• Ability to work in a fast‑paced service/construction team environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines
• Familiar with/or use of "AIA" for construction billing

• Entry level

• Full-time

• Other

• Construction