Temporary - Administrative Associate

Title: Temporary - Administrative Associate

Employer: Tennessee Board of Regents (T )

Position Summary: This position will provide administrative support for the Southeast Campus Information Desk.

Essential Job Functions /

Job Duties and Responsibilities:

• Greets various visitors and prospective students by providing information or routing them to the appropriate person.
• Appropriately answers questions about the college and the Southeast Campus.
• Demonstrates exemplary and friendly customer service when corresponding to various types of inquiries either by phone, email, or in person.
• Receives lost and found items and places them safely in storage.
• Maintains a clean and safe work environment within the Information Desk.
• Issues Student .
• Assists with Southeast Campus events including check‑ins and faculty support.
• Assists in the set‑up of events on campus if needed.
• Accepts and distributes deliveries to faculty and staff.
• Directs facility requests and issues to maintenance (vendors and large deliveries).
• Maintains and orders office supplies and other materials as needed.
• May supervise student workers.

Required Qualifications:

• High School Diploma
• Two (2) years of relevant experience

Preferred Qualifications:

• One (1) year of experience working in a higher education setting
• Familiarity with Slate, Banner, Dynamic Forms, Docu Sign and other web-based systems

Knowledge, Skills And Abilities:

• Proficient in Microsoft Office applications.
• Effective interpersonal and communication skills.
• Knowledgeable of College policies, procedures, and operations of Southeast Campus.
• Knowledge of emergency procedures and the ability to respond to emergency situations appropriately.
• Ability to work independently and demonstrate initiative.
• Ability to manage a high-volume workload using effective time management skills to plan, prioritize and organize work to meet deadlines.
• Ability to work some evenings and weekends as required.

Open Until Filled: Yes

Work Hours: Up to 28 hours per week

Rate of Pay: $17.50 per hour

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Additional Information:

• Seniority Level: Entry Level
• Employment Type: Temporary
• Job Function: Administrative
• Industries: Higher Education